Frequently Asked Questions
Everything you need to know about shopping with AllPokeTCG
How long does shipping take for my order?
We offer standard shipping which typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days. Tracking information is provided for every order.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original, unwashed, and unworn condition with all tags attached. Please note that certain limited-edition releases may be final sale.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or sizing down for a tailored look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your products ethically sourced?
Yes, we pride ourselves on quality and ethics. All our apparel is manufactured in certified facilities that adhere to fair labor practices and utilize sustainable materials whenever possible.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team. After this window, the order cannot be modified.